Support
CaribTap Support
Need help with your account, listings, subscriptions, reports, or app issues? Our team is here to help.
Email Support
Send questions, bug reports, billing issues, or account requests to our support team.
Email: support@caribtap.com
Email UsIn-App Help
You can also use the in-app Contact Us page and reporting tools for account and safety-related issues.
- Report abusive users or content directly in the app
- Block users for immediate safety control
- Contact support for account or purchase issues
Submit a Support Request
Use the form below to send us details about an issue and optionally upload a screenshot.
Common Support Topics
- Account access and sign-in problems
- Subscription and billing questions
- Listing, booking, and store issues
- Reporting objectionable content or abusive users
- Technical bugs or app performance concerns
Safety and Moderation
If you encounter objectionable content, harassment, fraud, or abusive behavior, please use the in-app reporting tools and email us with any additional details. We review moderation reports and aim to act within 24 hours.